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Her Bloom

Support

Write to us

support@herbloom.app

We usually reply within two working days.

Questions

How do I restore my purchases?

In the app, go to Settings › Restore Purchases.

A purchase didn't arrive — what do I do?

First try Settings › Restore Purchases. If it is still missing, email us with the date of the purchase and your App Store receipt.

How do I get a refund?

Refunds are handled by Apple. Request one at reportaproblem.apple.com.

Can I win real money?

No. Coins and rewards have no cash value and cannot be withdrawn.

How do I set time or spending limits?

In the app, go to Settings › Responsible play.

Does my progress sync between devices?

Yes, through your iCloud account, if iCloud is on.

How do I delete my data?

Email us. We will explain the steps and confirm once it is done.

Is the game for children?

No. It is for adults 18+.

Need help with gambling?

These organisations offer free, confidential support: